Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to
Unfortunately, Soobu doesn't have any stores. However, the Soobu team have worked tirelessly to provide the same experience and assistance online.
Yes we do, Soobu prides itself on having the best competitive prices.This means that you will never pay more when shopping with Soobu
Of course! we offer a 3 payment plan using Klarna
It takes 3-7 working days, however due to the unforeseen circumstances involving the pandemic the delivery times have been extended . Look at the delivery page for more information
Yes, we do. Please send your customisation requests to, we will give you our quote. Thank you.
Yes. You can turn on/off the animation in the Setting page.
Yes. You can turn on/off almost any blocks on the page (featured products, slideshow, banners, related products, recent products,...).
Yes, we have a setting for you to switch between these two options: Display on Hover and Display on Click.
The theme package includes theme source, Photoshop design files, sample data and manual guide.
Yes. Normally, the theme will resize images to a default size (based on your width/height ratio setting). We also have Crop setting if you don’t want to scale the image.
Yes, you can. You can also set image border colours.
Yes, you can. Just simply follow the instructions in our Manual Guide, you will be able to easily create a multi-level menu.
Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.
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